Deliverback is a smart, groundbreaking online solution, free for hotels, that takes away the hassle of delivering forgotten items at hotels, back to their owners.

Here’s how it works: When a guest makes an inquiry about a forgotten item and the hotel confirms the item is found, then the hotelier advises the guest to visit The guest enters the name of the hotel, their name and address, as well as the information on the item, deliverback calculates the total amount of the delivery, the customer makes the payment, and deliverback undertakes the entire process of picking up, packing and sending the item back to its owner.

Deliverback’s goal is to increase guest satisfaction at this important post-holiday part of the customer’s journey, reduce the workload of hoteliers especially at peak times, take away the stress from the guest, provide guaranteed delivery at low cost for hotel guests.

Deliverback has won the Gold Award at the Tourism Awards 2018, it was featured in key newspapers like Kathimerini, Ta Nea and it was featured on one of the best Greek TV shows, Aftopsia, on Alpha TV.

The largest hotels in Greece like Hilton Athens, Marriott Athens, Royal Olympic, Novotel, Holiday Inn, Myconian Collection, Grecotel, Electra, Wyndham, Domes of Elounda and many more, use Deliverback.

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